Refund and Returns Policy

Last updated: October 2, 2026

We want you to be pleased with your fine art print. If your print arrives damaged, is incorrect, or you are dissatisfied with your purchase, please contact Don Cooper at don@overbrookstudio.com before returning it.

Returns

Overbrook Studio accepts eligible returns within 90 days after you receive your order.

To be eligible for a return, the print must be returned in the condition in which you received it. Please use the original packaging where reasonably possible, or other packaging that provides equivalent protection during return shipping.

Because each print forms part of a limited edition, we require the physical print to be returned before a refund can be completed.

Before sending a return, please contact us at don@overbrookstudio.com with your order information and the reason for the return. We will provide return instructions.

Return Shipping

If a print arrives damaged, is defective, or you receive an incorrect item, Overbrook Studio will be responsible for reasonable return-shipping costs and will provide appropriate return instructions.

If you are returning an undamaged and correctly supplied print because you are dissatisfied with it or have changed your mind, you are responsible for the cost of returning the print to Overbrook Studio.

Returns should be packaged carefully to prevent damage in transit. We recommend using a shipping method that provides tracking.

Returns should be sent as instructed to:

Overbrook Studio
2 Wagner Drive
Scarborough, Ontario M1E 2Z5
Canada

Prints Damaged in Transit

If your print arrives damaged, please contact us as soon as reasonably possible at don@overbrookstudio.com. Please retain the print and its packaging while we arrange the appropriate return, replacement, or refund.

Photographs of the damage and packaging may be requested to assist with the shipping claim.

Refunds

Once your returned print has been received and inspected, we will notify you by email.

If the return is accepted, we will initiate the applicable refund to your original method of payment. The time required for the credit to appear on your account may vary depending on your bank, credit-card issuer, or payment provider.

If you believe an expected refund has not appeared after a reasonable processing period, please first check with your bank or credit-card provider. If the matter remains unresolved, contact us at don@overbrookstudio.com.

Unless required otherwise by applicable law, original shipping charges are not refundable when an undamaged and correctly supplied print is returned because the customer is dissatisfied with it or has changed their mind.

Statutory Consumer Rights

This Refund and Returns Policy provides Overbrook Studio’s voluntary return policy. It does not limit any cancellation, refund, warranty, or other rights that you may have under applicable consumer-protection law.

Questions

For questions about returns or refunds, contact:

Don Cooper
Overbrook Studio
don@overbrookstudio.com